COVID-19: How Does this Alter My Ability to Access Physiotherapy Services?

 

As this outbreak continues to evolve, the health and safety of our patients remain our top priority. This is an extremely challenging time for everyone, and the landscape is changing daily. 

 

Physiotherapy clinics are able to open as of Monday May 4th.

 

We are doing everything in our power to ensure you have safe, reliable access to in-person Physiotherapy appointments. From spacing out appointments to allow for appropriate social distancing, to the continual use of personal protective equipment, to maintaining strict disinfectant procedures, we are following all standards set out by our government, health officials, and the College of Physical Therapists of Alberta.

 

While in-person appointments are now generally available, it is important that you do not schedule one if:

  • you feel any signs of respiratory illness

  • have traveled internationally within 14 days

  • and/or have been in contact with anyone suspected of having, or has tested positive for COVID-19.

If this is the case, our virtual (video) physiotherapy program is running strong and we would be happy to chat with you on screen. 

 

In complying with continual efforts to help ‘flatten the curve’, we are still encouraging people to book virtual physiotherapy sessions. There are many conditions and injuries which benefit greatly from a solid home exercise program and continuing education. Virtual appointments are encrypted, anonymous, and never recorded or stored. We are able to use our cloud-based booking software (Called 'Jane') for our video calls. If you are unsure as to which type of appointment is best, feel free to give us a call. 

 

All appointments can be booked by calling: 403-282-2545 or through our online portal at: fixphysio.janeapp.com

Feel free to call (403-282-2545) or email us (info@fixphysio.ca) for more details.

Thank-you for your loyalty and thank-you for your anticipated cooperation during these difficult times.

 

Sincerely,

The Team at Fix Physio

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